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Return & Refund Policy

30-Day Return Window

We accept returns within 30 days of delivery for unused items in their original packaging with tags attached. Items must be unworn, unwashed, and free of odors, stains, or damage.

How to Initiate a Return

Email info@ashtonandbarrow.com with your order number and the item(s) you wish to return. We will respond within 24 hours with return instructions.

Return Shipping

Return shipping is the responsibility of the customer unless the item was damaged, defective, or incorrectly shipped.

Refund Processing

Refunds are processed within 5-7 business days to your original payment method.

Non-Returnable Items

For hygiene reasons, underwear and socks cannot be returned once opened.

Damaged or Defective Items

Contact us within 48 hours of delivery with photos for a replacement or full refund.

Contact

For return questions, email info@ashtonandbarrow.com or call +1 (972) 393-6000.